Customer Engagement and Digital Commerce

The business challenge

The fast evolution of user-friendly tech and instant access to information has made the consumers of today smart and aware. With ever increasing options available at a tap of the touchscreen, consumer behavior and preferences are forever in flux. Armed with information, consumers are using their influencing power to change how companies do business in this digitally driven world.  Organizations want to build stronger relationships with customers by engaging them at every touch point.

solutions

Our consultants have deep technical expertise through years of work assisting clients in CPG industry with sales and commerce technology solutions like Salesforce, SAP CRM, SAP Hybris and IBM Websphere Commerce.